Online Community Created for Serials Solutions Clients
Josh Hadro — Library Journal, 12/2/2008
- Place for customers to collaborate and share best practices
- Better model than piecemeal posts on mailing list?
- Not a replacement for official customer support
Serials Solutions, the e-resource access and management provider, has recently launched the Serials Solutions Online Community, designed as a place for customers to “collaborate on projects, share best practices, exchange thoughts, and suggest innovative development ideas.”