Monthly Archives: February 2008

Aleph v18 Upgrade Information and Schedule

The v16-v18 upgrade calendar for the DEV and PROD regions of the 56 campuses on the shared servers Delaware, Saranac and Seneca is available at:

The calendar starts with two pages of **MUST READ** notes.   Please review these notes as they provide valuable information that campus staff must be aware of regarding the upgrade. 

Contact me as soon as possible if there are any problems with the date of your campus PROD upgrade to v18.  Given the number of campuses and the complexity of scheduling, the OLIS can consider re-scheduling a campus PROD upgrade only if there is a **SIGNIFICANT** campus activity going on at the same time that would prohibit library staff from checking their v18 PROD environment when it becomes available. 

The differences between Aleph v16 and v18 will not require regional Aleph training.  Refer to the TRAINING note on the attached calendar for additional information.  The following URL provides access to Interwise Sessions by Ex Libris that highlight v18 updates and also provides access to v18 documentation:

Because the OLIS and ITEC staff are heavily involved in preparing for the upgrade, many v16 support requests will be re-visited after the v18 upgrade.  Please be assured that the OLIS and ITEC will continue to support urgent issues related to server access and major PROD functionality problems.  The types of requests that will be re-evaluated after the v18 upgrade relate to requests for new initiatives and changes in functionality that already work.  Examples include support requests for help with:

  • new indexes
  • batch data loads EXCEPT for PLIFs
  • table edits EXCEPT for tab16, 17 and 31 (Circ changes needed every semester)
  • new functionality that the campus had not previously implemented
  • optional global data changes (reclassifications, new collection codes, transfers, etc.)
  • new printed products and changes to overdues

Also, there are types of requests that the OLIS and ITEC are not able to support.  While this is not new, hopefully this review will be helpful.  Examples include:

·        requests not specifically related to Aleph (workflow questions,  basics of cataloging, implementing external search forms)

·        requests to disable or override features in Aleph that actually do serve a purpose (such as disabling document validation errors – bib record does not have a 245 [title] field)

·        requests to support non-standard functionality (serials pattern data in the campus 50 library rather than in the 60 library)

·        WebOPAC and GUI customizations beyond what is needed for functionality

·        support for 3rd party applications/products outside of any required Aleph configuration (ILLiad, OCLC Connexion, printers, labeling software, Macros, LDAP)

We appreciate your understanding as we all work together to move from v16 to v18.  Additional information regarding the upgrade will be provided to campuses when their v18 Aleph  DEV regions become available.



Maureen Zajkowski
SUNYConnect Program Manager
Office of Library and Information Services
State University Plaza
Albany, New York  12246
voice:  518-443-5577
fax:  518-443-5358

new EBSCO interface (ca. July 2008)

Dear EBSCO Customer,We have some very exciting news about EBSCOhost. This summer (July 2008), EBSCOhost will receive a brand new look and feel, based on extensive user testing and feedback, to provide you with the most powerful, clean and intuitive interface available. This is the first redesign of the EBSCOhost interface since 2002, and its functionality incorporates the latest technological advances.

In future email messages, we will notify you about the wide range of tools and information available to help you learn about the new interface and its many features, and to streamline the transition in July 2008. An overview of EBSCOhost 2.0 is provided in the Flash demonstration here. (If you cannot open this link, paste this URL into your browser:

To view the EBSCOhost 2.0 web pages and learn more about its key features, click here. (If you cannot open the link, paste this URL into your browser: ).

Stay tuned for additional information about the exciting new EBSCOhost 2.0!


Marcie Brown
Technical Communications Manager
EBSCO Publishing
10 Estes Street
Ipswich, MA 01938

SARANAC – February 27, 2008 Downtime and Maintenance

TO:  Campuses with Aleph regions housed on the SARANAC server

ITEC will be migrating Saranac to a new disk storage system.  The work will start at 12:00am on Wednesday, February 27, 2008.  This means Aleph will be shut down as of midnight.  The process is expected to take 8 – 9 hours.  The Aleph regions on Saranac are expected to be back up between 8:00am and 9:00am on Wednesday morning.

Please note:  activities (overdues, call slips, etc.) scheduled in the job_list during this timeframe will not run while Aleph is shutdown.  Campuses can wait until the following day for the jobs to run or submit a Footprints request.

The Delaware, Seneca, and Union Catalog servers will also be moved to the new disk storage system.  The schedule for these servers is listed below.  Updates related to these servers will be posted closer to their scheduled dates.

Delaware – March 5

Seneca – March 12

Union – March 6 at 3:00pm through March 7 at 7:00pm

Maureen Zajkowski
SUNYConnect Program Manager
Office of Library and Information Services
State University Plaza
Albany, New York  12246
voice:  518-443-5577
fax:  518-443-5358

OLIS Announcement: Footprints and Sandbox


ITEC will be doing systems work as indicated below (February 20, 4:00am-7:00am).  While the server housing Footprints and Sandbox will be involved, ***NO*** service interruptions are expected outside of the timeframe indicated.  This message is to inform you of these activities.



—–Original Message—–
From: Mike Radomski []
Sent: Wednesday, February 13, 2008 11:12 AM
To: SUNYConnect Technical list
Cc: Mike Radomski
Subject: [sctech] OLIS Migrations XP24K

SCTech,We are in the midst of migrating to our new HP XP24000 disk storage system.  Next week we have one of your machines slated for migration: Footprints.  We plan on migrating the system to the XP Wednesday between 4a-7a.  Please let me know if this is not feasible.

Mike Radomski




Information Technology Exchange Center

Supervising Analyst of Systems and Telecommunications Services


Phone: (716)878-4832

Mobile: (716)807-4040

Fax: (716)878-3485


SUNY Science Direct Titles – 360Link update

The SUNY Science Direct Titles collection in 360 Link has been updated.

The update includes

– latest data (as of January 31, 2008) from Elsevier;
– corrections (to Elsevier’s data) previously identified;
new titles added to the Freedom Plan

If you had previously enabled this collection, no further intervention on your part should be needed. For those who have not enabled this collection in 360 Link, please consider it. The list strives to be the most accurate description/links to the SUNYConnect ScienceDirect resource. It currently includes holdings and enables linking to 2048 titles.

fyi – Syndetics Performance 01 February 2008

Dear Valued Syndetics Subscriber,

We have been receiving reports of slow performance and intermittent “Server Too Busy” errors in the Syndetics service [cover images, TOCs, etc].

While we are currently working to address these issues, users may continue to see this behavior through the end of the day.

We apologize for the inconvenience.

If you have any questions or concerns, please contact Bowker Technical Support at 888-269-5372, or

Best regards,

Your Bowker Technical Support team

Batch deletes — please let OLIS know of large files

This is a follow-up to the message about deletions for the union catalog.

 If you are doing deletions via the batch process and you are planning on deleting more than 2,000 records, PLEASE LET THE OLIS KNOW VIA FOOTPRINTS, prior to running the deletion.

 We have realized that the batch deletion process sets off Oracle processing that can eat up large amounts of space on the shared servers.  We’d like to make sure that the load is distributed evenly.

 Thank you,

Maggie Horn