FYI – problems w/ remote access to LexisNexis

Hello. FYI.     [please note, an update to this is found at the bottom of this posting]

 

Thanks to Sarah Moon at Finger Lakes for information regarding Thursday October 4th problems related to remote access to LexisNexis systems.

 

From: LNG-BET-CIS Academic Support [mailto:ACADEMICSUPPORT@lexisnexis.com]
Sent: Thursday, October 04, 2007 9:10 AM
To: Sarah Moon
Subject: RE: Finger Lakes Community College Unable to Access

Good Morning,

 

LexisNexis is experiencing a problem with remote access for all users at this time. We are working with our technical staff to get this problem resolved however at this time I cannot provide you with an update as to when it will be corrected. We apologize for any inconvenience your staff and students are experiencing at this time and our objective is to restore remote service as soon as possible.

 

Thank you,

 

Kysha Ford

LexisNexis

Sales Assistant

7500 Old Georgetown Rd.

Suite 1300

Bethesda, MD 20814

Phone: 1-800-638-8380

Fax: 301-657-3203

————————————————-

I emailed tech support this week regarding LexisNexis since I have not been able to access it remotely.  They emailed me back the ezproxy config info and I passed it on to our network manager.  Last night I confirmed that the product works correctly now.  Here’s the message…

 Good Morning,

All, EZPROXY (Useful Utilities) has posted an updated configuration for use with LexisNexis. The current (old) EZPROXY configuration is not working with the new Academic product.

You can access the proper configuration for LexisNexis at this link:

 http://www.usefulutilities.com/support/db/lexisnexis.html

 

The information below is the actual configuration from the Useful Utilities site:

LexisNexis requires EZproxy 2.0j GA (2003-06-02) or later along with the following configuration:

Title LexisNexis
URL http://www.lexisnexis.com/us/lnacademic
DJ lexis-nexis.com
DJ lexisnexis.com
DJ lexis.com
DJ cispubs.com
HJ web.lexis-nexis.com
HJ web.lexisnexis.com
HJ www.lexis-nexis.com
HJ www.lexisnexis.com
Find &unix=http://
Replace &unix=http://^A
Find GetCookie(“LNAUTH”)
Replace “LNAUTH-IP”
Find NAME=”_PRIORREFERER” VALUE=”http://
Replace NAME=
“_PRIORREFERER” VALUE=”http://^A

 If you need more assistance please contact our Technical Support at 1-800-897-3419

 __________________________________________

Geralynn Demarest, M.L.S., M.S.

Associate Professor, Librarian And Department Chairperson of Library & Media Services

Columbia-Greene Community College

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