Monthly Archives: February 2009

allow EBSCO IPs via firewall, etc. (action requested by 3/1/09)

Dear EBSCO Customer,

We are pleased to announce that, in accordance with our pledge to continually improve customer access to EBSCO products, we are expanding our IP address ranges.

IMPORTANT – Action Required: If you need to allow access through firewalls, proxies, filtering software or other security features, we ask that you please add these IP addresses (140.234.*.*, and 63.208.197.*) to your firewall exception list by March 1, 2009, to ensure full, unrestricted access to all EBSCO Publishing online products.

This FAQ (http://support.ebsco.com/knowledge_base/detail.php?id=966) provides complete details of all URLs and IPs to use EBSCO and our affiliated products to their fullest extent.

Visit EBSCO”s Support Site (http://support.ebscohost.com) to learn about new features, search among thousands of FAQs, download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Support Form (http://support.ebscohost.com/contact/askus.php).

Sincerely,

Marcie Brown
Technical Communications Manager
EBSCO Publishing
10 Estes Street
Ipswich, MA 01938

Bowker (Syndetic S.) reporting network problems

This network problem reported by Bowker may be having an impact on SUNYConnect LMS OPAC response and performance.

———————-

Sent [by Bowker] Wed 2/4/2009 3:32 PM

Dear Bowker subscriber,

We are currently experiencing network issues.  You may experience difficulty reaching Bowker services and web sites.

We apologize for the inconvenience.

Best regards,
Bowker Technical Support
techsupport@bowker.com

SUNYergy Vol. 11 No. 1 available

SUNYergy Vol. 11 No. 1 is available on the web at http://www.sunyconnect.suny.edu/sunyergy/default40.htm

SUNYergy: SUNY Libraries Working Together, is a quarterly publication of the State University of New York’s Office of Library and Information Services (OLIS).

Aleph PROD Region sp1871 Upgrades

Over the next three weeks, the Aleph PROD regions on Seneca, Saranac and Delaware will be upgraded to service pack 1871.  The complete upgrade schedule and information on the upgrade process are available at http://tinyurl.com/4zuoul.

Friendly reminders will be sent to Aleph campus contacts just prior to the scheduled campus upgrade date.  A list of Aleph campus contacts is available at

http://www.sunyconnect.suny.edu/olisdocs/public/Aleph/

Maureen
________________________________________
Maureen Zajkowski
SUNYConnect Program Manager
Office of Library & Information Services
State University Plaza
Albany, NY  12246
voice: 518-443-5577
fax: 518-443-5358